GOT QUESTIONS? WE HAVE ANSWERS. 


When and where is SOULFEST?
Our 22nd annual SOULFEST will take place August 1-3, 2019 at Gunstock Mountain Resort.
719 Cherry Valley Rd, Gilford, NH 03249
Gates open at 9AM each day - activities and music ends around midnight each night of the festival!

What is the refund policy?
SoulFest is a rain or shine event, and there are no refunds or exchanges.

What’s the weather like at SoulFest?
The average high temperature at SoulFest is 82º and the average low temperature is 53º. If it rains at SoulFest we keep going, as long as conditions are safe.

I got my tickets for SoulFest, but can’t find my upgrades. Where are they?!
We have e-tickets for general admission to SoulFest (emailed to you through Eventbrite), however all UPGRADES will be mailed to you prior to the festival. We encourage you to check your email in the months of June and July, as we'll probably send you an update or two!

I can’t find my tickets! What do I do??!?
Worry not! Your SoulFest tickets were emailed to you from our ticket organizer, Eventbrite. Download and print your tickets within that email. Check your spam folder, too! Still can't find them? Send us an email or call our office at (978) 346-4577 and we’ll look up your order for you.

Do I have to wear my wristband on-site? Can I give my multi-day wristband to my friend for a day?
Yep, yep, yep! All attendees will need a wristband to enter festival grounds. Wristbands are non-replacible, non-transferrable, and non-refundable. Any attendee found on-site without a festival wristband will need to purchase one at the box office. Children under the age of 6 are not required to wear a wristband.

What’s parking like?
There is parking for over 3000 cars at Gunstock. Come early to get some of the closes spots. All main lot parking is available for purchase online before the festival and on-site upon arrival. Click here to purchase parking.

What should I bring to SoulFest if I’m camping?
Click here
for a full list, developed from SoulFest camping veterans throughout the years!

What is there to eat at SoulFest? Can I bring my own food??
There are a number of delicious options on-site including traditional carnival treats, ethnic foods, breakfast sandwiches, wraps, homemade ice cream, and a number of healthy alternatives, as well. Or… bring a picnic lunch! No coolers larger than 15”x10”x10” please, soft or hard - both fine.

What kind of music is at SoulFest?
A little bit of this, a little bit of that! You can expect performances by today’s top Christian artists as well as performances and worship sets from regional artists. From hip-hop to country, there’s something for everyone. Visit our artist lineup page to see who’s coming to this year’s festival.

What’s with the name SoulFest, anyway?

As much as we love R & B and Gospel, “Soul” refers to that part about us that’s eternal and transcends the flesh. A Soul-Connected person is someone who is nuturing his or her own Soul. We believe loving one another, helping those in need, looking out after widows and orphans, are primary ways we can feed our own soul as well as feed the souls of others. Action over words… At SoulFest you’ll hear talk about what it means to live from the inside out as a soul-connected believer in True Love and you’ll be giving opportunities to get involved.

Don’t see your question here? CONTACT US!